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Priority airport check-in service

From consult to wheels-up

From First Call to Final Boarding

Consultation, sanctuary, deposit, documents, transfers — the full booking arc with every term on the table.

Start Booking
Maximum initial deposit
≤50%
Balance due before departure
60–90 days
Refund at 90+ days notice
≤90%
Amendment fee per change
$100–250

In short

A 90-minute consultation becomes Virtuoso villas and business cabins — secured by clear deposits, balances, and amendment terms.

  • Consult first, 90–120 minutes
  • Deposit locks villas & charters
  • Digital dossier 30 days out

Money terms

Deposits, Balances & Changes

The financial skeleton of every booking.

Initial Deposit

Up to 50%

At agreement

Higher for complex high-demand itineraries; locks villas, charters, and tours to your dates.

Final Balance

100%

60–90 days before

Remaining trip cost due with room for last adjustments; reminders sent well ahead.

Cancellation

Up to 90%

90+ days notice

Tiered refunds by notice period, less non-refundable deposits and supplier penalties.

Amendments

$100–250

Per change

Date or service changes plus supplier charges; minor tweaks free past 120 days out.

All specifics itemised in your booking confirmation within a week of agreement.

The arc

Six Stages to Wheels-Up

Consultation to touchdown, in order.

  1. 01

    Consultation

    Ninety to 120 minutes on aspirations and non-negotiables; a planning fee of $250–500 sometimes applies, credited to booking.

  2. 02

    Secure Stays & Flights

    Business or first cabins plus Virtuoso-tier villas — upgrades, breakfast, and credits where available.

  3. 03

    Deposit & Balance

    Deposit locks the blueprint; balance settles 60–90 days before departure.

  4. 04

    Confirmation Dossier

    Thirty days out: a digital itinerary with bookings, flights, transfers, and briefing.

  5. 05

    Seamless Transit

    S-Class sedans and Alphards in both cities, plus inter-island links — door to door.

  6. 06

    Wheels-Up

    Monitored flights, met arrivals, and a team on call for anything unforeseen.

Start with a conversation

Ninety minutes that become villas, cabins, and transfers — tell us the vision first.